Operations Performance Transformation
Emergency Room OpEx Strategy Deployment
- Over 50% performance improvement gains
- Efficiency in critical processes up over 65%
- Improved capacity by double digits with out adding resources
Busy urban hospital challenged to improve ER operations efficiency and performance to meet growing service demand.
• Overcoming a history of departmental culture clashes
• Aligning strategic and tactical activity
• Limited cross collaboration
• Resource capacity constraints
• Operations must remain online during transformation
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